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Homeless or About to Be?

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If you or someone you care about is homeless in Miami-Dade County, call the Homeless Helpline at 1-877-994-4357‬. Outreach team members will assess the situation and discuss possible next steps.

We want your feedback.  If your experience with homelessness has led you to receive services from an outreach team, homeless shelter or rental assistance provider under contract with the Miami-Dade County Homeless Trust, we want to hear from you.  Take this 5-minute survey.

We know how scary it can be to teeter on the edge of homelessness. Miami-Dade County has created a number of resources to help you explore all possible options to discuss housing options and alternatives.
Call 1-877-994-4357‬, select your language of choice and press #1 for more information.
Information on homeless prevention assistance can also be obtained by calling or visiting any of Miami-Dade’s Community Resource Centers.

Debt Management Credit Counseling Corp. is a HUD approved counseling agency that offers free educational services.

Since emergency shelters in the community do not take walk-ins, the Homeless Helpline is the single best way to identify persons experiencing homelessness.

Mobile outreach teams serve as the “front door” to the homeless system and teams canvas the entire geographic area of Miami-Dade County identifying individuals living in places not meant for human habitation such as the streets, cars, parks or abandoned buildings. Outreach teams also partner with school personnel, police departments and others to identify homeless households.

Outreach teams coordinate with hospitals, courts and other institutions to coordinate and plan the discharge of persons experiencing homelessness.

Designated access points are also established to assess and assist vulnerable homeless sub-populations, including unaccompanied youth, persons fleeing or attempting to flee domestic violence, dating violence, sexual assault or stalking and veterans.

For additional resources and support, download this Directory of Services and call 1-877-994-4357.

After calling the Helpline at 1-877-994-4357, services can be accessed at: 

Additional Resources:

Food Assistance

Hot meals are provided to homeless and at-risk households throughout Miami-Dade County thanks in large part to community-based organizations and faith-based groups. Longtime hot meal sites serving primarily unsheltered individuals include:

  • Camillus House Day Center
    Monday - Friday at 8:30 a.m.
    Tuesday and Thursday at 12:30 p.m.
  • Miami Rescue Mission
    Monday - Friday from 4 p.m. to 6 p.m.
  • The Missionaries of Charity of Mother Teresa
    Every day, except Thursday from 10 a.m. to 11 a.m.

*Note: Feeding dates and times are subject to change.


  • Shower services are available at the following locations:
  • Camillus House - Monday - Friday beginning at 6:30 a.m.
  • Miami Rescue Mission - Monday, Wednesday and Friday from 2 p.m. to 5 p.m.

Mail Services

  • Persons who are experiencing unsheltered homelessness can send and receive mail at Camillus House Monday - Friday from 11 a.m. to noon.

Unaccompanied youth and young adults who are facing housing instability and are between the ages of 13 and 24 can call the Helpline at 1-877-994-4357 and choose option 4 after selecting their preferred language. Additionally, unaccompanied youth and young adults between the ages of 18 and 24 experiencing homelessness can visit any one of these access points:

Persons fleeing domestic violence can also call the Homeless Helpline at 1-877-994-4357, and after selecting a language, press #2. Call Florida’s Domestic Violence Hotline at 1-800-500-1119 or visit the Florida Department of Children and Families to learn more about local domestic violence centers.

Families can access assistance by calling 1-877-994-4357, and after selecting a language, press option #6.

Veterans experiencing homelessness can also call the Homeless Helpline at 1-877-994-4357 and after selecting a language, press #3 or call the National Call Center for Veteran Homelessness at 1-877-4AID-VET (1-877-424-3838). 

Veterans at-risk of homelessness in Miami-Dade County can connect with the following organizations: 

Our integrated system of care has received national accolades and benefited thousands of veterans in South Florida.

Local and state residency restrictions are in place for sexual offenders and predators residing in Miami-Dade County. 
Florida state law requires those convicted of certain sex crimes against a child under 16 years of age from living within 1,000 feet of a school, day care center, playground, park or other place frequented by children. Further, Miami-Dade County’s Lauren Book Child Safety Ordinance makes it against the law for a sexual predator to live within 2,500 feet of any school in Miami-Dade County. 
The School Day Care Buffer map tool allows a search for housing areas available in Miami-Dade County to sex offenders and predators. The Sexual Offenders/Predators Residence Search can help confirm a specific address meets applicable state and residency restrictions
Note: All dwellings must be approved by the probation officer responsible for supervising offenders on community control.